Privacy Policy
Last updated: 12 October 2026
This Privacy Policy explains how Exclusives Perfumo L.L.C. S.P.C, trading as Perfumo.ae (“Perfumo”, “we”, “us”, “our”), collects, uses, shares and protects your personal data when you visit www.perfumo.ae (the “Website”), place an order, or contact us. We are licensed in Abu Dhabi, United Arab Emirates (Licence No. CN-6433076), and we handle personal data in line with the laws of the UAE, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
1. Who we are
Exclusives Perfumo L.L.C. S.P.C (Perfumo.ae)
Address: Villa 16, Al Barwaz Street, Al Towwaya, Al Ain, Abu Dhabi, United Arab Emirates
Email: Info@perfumo.ae
Phone: +971 50 582 6847
2. Information we collect
- Contact and order details: your name, phone number, email address, delivery and billing address, and the products you order.
- Payment information: your chosen payment method (cash on delivery, bank transfer, or Tabby / Tamara). Card payments made through payment or buy-now-pay-later providers are handled by those providers. We do not store full card numbers.
- Communications: messages you send us by email, phone, WhatsApp or social media.
- Technical data: IP address, browser and device type, pages visited and how you use the Website, collected through cookies and similar technologies.
- Account details, if you create an account: your login details and order history.
3. How we use your information
- To process, confirm, deliver and support your orders.
- To contact you about your order, delivery, returns or refunds.
- To answer your questions and provide customer service.
- To verify the authenticity of products and prevent fraud.
- To improve our Website, products and services.
- To send you offers and updates, where you have agreed or where the law allows. You can opt out at any time.
- To meet our legal, tax and accounting obligations.
4. Legal basis
We process your data to fulfil your order (contract), to comply with the law, for our legitimate business interests (such as security and improving our service), and, where required, with your consent.
5. Who we share your information with
We do not sell your personal data. We share it only as needed with:
- Delivery and courier companies, to deliver your order (name, phone number and address).
- Payment and buy-now-pay-later providers, such as Tabby and Tamara, and our bank, to process payments.
- Technology providers, such as website hosting, email, analytics and advertising platforms (for example Google and Meta), which help us run and promote the Website.
- Authorities, where required by law or to protect our rights.
Some of these providers may be located outside the UAE. Where we transfer data abroad, we take steps to make sure it remains protected.
6. Cookies
We use cookies and similar technologies to keep the Website working, remember your preferences, measure traffic and show relevant ads. You can control or delete cookies in your browser settings. Disabling some cookies may affect how the Website works.
7. How long we keep your data
We keep personal data only as long as needed for the purposes above, including to meet legal, accounting and tax requirements, and then delete or anonymise it.
8. Data security
We use reasonable technical and organisational measures to protect your data from loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Your rights
Under applicable law, you may ask us to:
- give you access to the personal data we hold about you;
- correct inaccurate or incomplete data;
- delete your data, where we are not required to keep it;
- restrict or object to certain processing;
- withdraw your consent at any time, including for marketing messages.
To make a request, email Info@perfumo.ae or call +971 50 582 6847. We may need to verify your identity first.
10. Children
Our Website is intended for adults. We do not knowingly collect personal data from children under 18. If you believe a child has given us their data, please contact us and we will delete it.
11. Third-party links
The Website may link to other websites, such as social media pages or payment providers. We are not responsible for their privacy practices, so please read their policies.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its “Last updated” date.
13. Contact us
If you have questions about this Privacy Policy or your personal data, contact us:
Email: Info@perfumo.ae
Phone: +971 50 582 6847
Hours: 9:00 AM – 9:00 PM
