Frequently Asked Questions (FAQ)

At Perfumo.ae, we understand that shopping for niche perfumes can raise questions. That’s why we’ve compiled a list of frequently asked questions to help make your experience as smooth as possible. If you don’t find the answer you’re looking for, feel free to reach out to us directly.


1. What are niche perfumes?

Niche perfumes are high-quality fragrances created by smaller, exclusive perfume houses. These perfumes are often unique, complex, and made with the finest ingredients. At Perfumo.ae, we offer a wide selection of niche perfumes, each crafted with attention to detail and artistry.


2. Are your perfumes authentic?

Yes! At Perfumo.ae, we guarantee the authenticity of every perfume we sell. We source our products directly from trusted suppliers and renowned perfume houses, ensuring that you receive only genuine and original fragrances.


3. How do I place an order?

Placing an order is easy! Simply browse our collection of niche perfumes, add your selected items to the cart, and proceed to checkout. Enter your shipping details and payment information, and your order will be processed. You’ll receive an order confirmation and tracking details once your order is shipped.


4. What payment methods do you accept?

We accept a variety of secure payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • PayPal
  • Cash on Delivery (Available in UAE)

Your payment details are securely processed, ensuring your information remains private.


5. Do you offer international shipping?

Yes, we offer fast and reliable shipping to customers across the UAE, GCC, and internationally. Shipping costs may vary depending on your location, but rest assured we’ll deliver your perfume to your doorstep in a timely manner.


6. How long will it take to receive my order?

Orders within the UAE typically arrive within 2-5 business days, while GCC and international orders may take longer depending on the destination. Once your order is shipped, you’ll receive tracking details to monitor its progress.


7. Can I return or exchange my perfume?

Due to the nature of our products, we do not accept returns or exchanges for perfumes unless there’s a defect or issue with the product. Please contact our customer support team if you have any concerns about your order, and we’ll be happy to assist you.


8. How do I contact customer support?

If you have any questions or need assistance with your order, feel free to reach out to our customer support team. You can contact us via:

We aim to respond within NO TIME